Hayes Hotel, Addis Ababa

- quick replies communicating via mail - reliable shuttle service from airport, got the driver's number, he called as soon as I was going through immigration - very friendly and competent staff always prepared to help from the drivers, the guards, the reception, the restaurant and the house keeping - very spacious standard room - very clean - hotel safe functioning - functioning shower, good pressure, warm water at any time, best bathroom experience so far in Addis - NO LEAKAGE - I was in 2 diffrent rooms on 4th and 7th floor - good bargain for the price, very good, clean and modern accommodation - also good enough restaurant, if you want to eat at the hotel, small menue with a selection of European and Ethiopian dishes -I enjoyed my stay very much, thank you to the staff!

Very good breakfast, extremely friendly staff, very clean and modern. Comfy bed and pretty silent room.

The room was spacious, the bed was comfortable, and it was well insulated for those chilly Addis Ababa nights. On the colder nights, I requested an extra comforter, and it was brought to me right away great service! The staff was always friendly and accommodating. The breakfast options were diverse, including a delicious Ethiopian breakfast, as well as vegan and non-vegan choices, something for everyone! This was my 10th visit to Addis Ababa, and I can confidently recommend this hotel to frequent travelers who are looking for a good value without sacrificing comfort.

I really liked the Hayes Hotel. It was very clean, comfortable and the staff extremely supportive and friendly.

I really like this hotel in Addis, the friendly people working there and the nice local character of the adjacent village. For those who don't like big hotel boxes and don't want to sleep along main roads, this is an excellent choice. The rooms have everything you need and the housekeeping is really excellent. It has been my second time here and I will definitely choose this place again. Just one suggestion: I personally prefer, if towels are not renewed every day and customers can choose when they want fresh ones, for reasons of environmental protection.